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Return Policy

 

 

 

All our Adult Toys & Lingerie are imported directly from United states of America, Hong Kong, Taiwan and Japan manufacturers, which are unique in their own rights. All our Adult Toys & Lingerie are guaranteed new products, direct from manufacturers. We do not sell second hand goods. All warranty conditions are stated by the manufacturers. Defects should be reported immediately.

 
Please note the following guidelines. 
1.       Requests to exchange/replace/credit must be made within 5 days after the item is received.
2.       Customer has to pay for the delivery back of the item, unless it’s a direct fault or mistake on our side
3.        10% of the item’s cost will be deducted as processing and handling fee, unless it’s a direct fault or mistake on our side or because there is serious quality fault on the item.
4.       In case customer opt for exchange, customer will have to pay for the delivery of the new item.
5.       Exchange, return or credit will only be processed after the returned item has been received in good and sale-able condition, with its original packaging, tags and all accessories.
 
Notes:
1)  Direct fault on our side includes:
1.       We delivered wrong item or wrong pattern to the customer. 
2.       We delivered a damaged item. Every item is carefully inspected before it’s packed and delivered.
2) We do not prefer to entertain exchange/replace/credit because of the following:
1.       Slight color difference. We have done our best to display as accurately as possible the colors of the apparels shown on our website. However, because the colors you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.
2.       The apparel doesn’t look as good as what the customer thought. Customer must check out the detailed photos, measurements and description before making an order.
3.        The customer doesn’t like the color or style, and wishes to change to another color or style/pattern/design.
4.       The defect caused by customer’s careless handling after the delivery (for example, jammed zip fastener due to rough handling).
 
 
 

The returned item must be in its original packaging together with its original tags and accessories, unwashed, and unaltered!
*Due to Hygiene purpose, please noted that all wears are not returnable.

 
 
Returns credit:

 

- Partyking2u will not provide any cash returns due to secure issue.

 

- Partyking2u will transfer the amount to the account you provided to us.

 
 
We are dedicated to carrying only the highest quality adult products and maintaining attentive customer service. We hope you have been and will be happy with our services.
 
We reserve the right to refuse a return/exchange/refund of any item if the above requirements are not fulfilled. 
 
*If you have further questions or problems, please contact us.